Consumer services industry is the broad category that includes businesses like Pest Control, Home Cleaning, Car Detailing, Event Management and more. Today’s competitive environment demands these consumer service businesses to find best ways to attract and retain customers. Adoption of CRM technology is the key here and imperative for any consumer service business.
How It Works
CRM system will help you to understand and anticipate changing consumer needs and to respond rapidly with relevant solutions. It improves and optimizes customer relationship management at all levels, including helping you communicate effectively with your customers through all possible channels of communication (including phone calls, emails and text messages).
Solid lead and pipeline management process and intelligent analytics will help your team to stay on top of all lead follow-ups and deals closure. Your customer service improves by making the process of working with clients faster and more efficient.
Adoption of CRM technology increases efficiency, accountability and productivity of your team. And your outstanding customer service results in happier customers, repeat business and referrals.
How Kreato Helps Your Business To Accelerate Growth?
CRM system with just traditional CRM capabilities are no longer enough to be competitive. All your Firm need is a new age CRM with Artificial Intelligence & sales acceleration capabilities such as sales automation, predictive analytics, machine learning, natural language processing, lead prioritization, email tracking and inbound call tracking.
Kreato automates most of data entry & routine activities of your team. Using magical powers, Kreato auto updates the system: every time someone in your firm interacts with a client (mail or call), saving time and giving you confidence to know what’s going on.
Powered with AI Capabilities Kreato can intelligently drive your team to adapt successful process for every client, helps your team to be proactive, alert you if things are going off track, auto guides team with predictive recommendations & contextual insights to focus on what’s most important and perform right activities at right time in right way.