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Kreato Support Plans

Every Kreato customer has our Standard Support plan which is provided free. The enhanced Premium Support plan for Kreato CRM offers additional level of services to help you succeed faster.

Standard

Premium

Premium Plus

Features

Editions Supported All Paid Editions All Paid Editions All Paid Editions
Availability All Customers All Customers Customers with more than 20 Users
Cost Free 20% of Subscription Fees 30% of Subscription Fees
Subscription Period None Annual Annual
Response Time < 8 Business Hours < 3 Business Hours < 1 Business Hour
In-built Help Docs & Explainer Videos
Technical Support 8 x 5 via Ticket (In-built Help Desk) 8 x 5 via Ticket (In-built Help Desk) and Phone 8 x 5 via Ticket (In-built Help Desk) and Phone
Dedicated Customer Success Manager
Admin Assist Services – 10 Hrs Incl (?)Get assistance from our team of experts for the Admin tasks up to 10 Hours / month. Add-on (@ $100 / month) Add-on (@ $100 / month)
Quarterly Review