Best Channel to Engage
With analyzing historical email and call data, Kreato predictive engagement intelligence system will help you to find the whether a customer has to be reached via email or call for a positive conversation.
Best Time to Email
Kreato with the help of timeline of past email engagements (email open/click) of customer, predicts the best probable time to respond customer via email, thus improving the chances of immediate customer attention.
Best Time for Call Follow-up
Similar to the email predictions, Kreato also analyzes the metadata of past call conversations and predict the best probable time to callback customer, thus leading to more successful sales conversations.