(+91) 902 - 513 - 8100sales@kreatocrm.com An Automation and AI Powered CRM Software for Lead & Sales Management . Proudly Engineered in India.
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MULTI CHANNEL COMMUNICATION

Kreato comes integrated with multi communication channels – email, cloud telephony and text messaging which empowers to engage customers via phone calls, email & text messages from within CRM. Kreato provides consistent reporting and auto logging of customer interactions.

Efficient Communication Process

CRM integrated multi-channel communications approach increases the efficiency and the productivity of your communications process. Better communication improves the experience for the organization and customers.

Boost Customer Engagement with AI

AI capabilities empowers you to predict optimal time and best channel to engage the customer. Emails are automatically interpreted to be categorized and emails that need response & activity schedules are highlighted.

Multi Channel Communication Features in Kreato CRM

Email & Text Messaging

Send personalized emails from CRM. Send transaction notifications via SMS.

Email & SMS Templates

Personalize and maintain consistency in customer communications.

Email Inbox Integration

Integrate your sales email. Receive and auto associate mails with respective leads and deals.

Click-to-Call

With cloud telephony integration, make outbound calls directly from CRM.

Intelligent Call Routing

With Cloud telephony integration, get incoming calls routed to lead owners.

Engagement Analytics

Greater insights from interactions with customers. Analyze engagement responses in real-time.

Automation & AI for Customer Engagement

AUTO LOG COMMUNICATIONS

Auto capture and log all email and call interactions for easy reference.

First Response To Leads

Automatically sends personalized first response to every enquiry received.

Drip Email Campaigns

Send automated, personalized drip email campaigns to nurture your leads.

PREDICT BEST CHANNEL TO ENGAGE

Analyzing past engagement responses, recommends best channel to engage.

PREDICT BEST TIME TO FOLLOW-UP

Using predictive data analytics, suggests best time to communicate with customer.

PREDICT INTENT OF EMAILS

Uses NLP to auto  interpret incoming email and categorizes them by purpose.

Predict Emails To Be Replied

Uses NLP to auto  interpret incoming email and highlights emails that needs response.

Email Engagement Assistant

Auto drafts email responses, auto detects meeting or follow-up schedule requests and more.

Engagement Intelligence

AI driven intelligent insights. Understand engagement patterns that leads to success and fine tune communication strategies.