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PREDICTIVE CUSTOMER ENGAGEMENT

No more multiple attempts, help your sales reps to reach customers on their first attempt. Kreato’s predictive intelligence
recommends when & by which medium (Call or Email) to follow-up every customer.

Best Channel to Engage

With analyzing historical email and call data, Kreato predictive engagement intelligence system will help you to find the whether a customer has to be reached via email or call for a positive conversation.

Best Time to Email

Kreato with the help of timeline of past email engagements (email open/click) of customer, predicts the best probable time to respond customer via email, thus improving the chances of immediate customer attention.

Best Time for Call Follow-up

Similar to the email predictions, Kreato also analyzes the metadata of past call conversations and predict the best probable time to callback customer, thus leading to more successful sales conversations.