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Privacy Policy

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Kreato CRM Privacy Policy

Kreato CRM is a product of Navrita Software Private Limited (NSPL). NSPL is committed to protecting the privacy of your data. This Privacy Policy outlines how we use your data. You agree to the terms provided as part of the policy here. NSPL reserves the right to change this Privacy Policy at any time. We will notify you of any significant changes either through electronic mail communication or through our website.

Collection of Information

While registering with or accessing Kreato CRM, we collect your personal and non-personal information such as but not limited to

  • Name, Email Address, Business Name, Contact Address, Title, Country
  • IP Address, Browser details, Time and Date of access

Use of Your Information

We will never give, lease, sell or otherwise disclose your information with any third parties.

We will use your personal or non-personal data to

  • To authenticate and provide you access to Kreato CRM.
  • To notify you of any enhancements, upgrades, changes, maintenance schedules related to Kreato CRM.
  • To use it in our billing systems and communications.
  • To improve our service.

We will not make use of any of your business data that you store at Kreato CRM such as leads, Contacts, Accounts, documents or your crm transactions data for any purpose other than fulfilling the functions requested by you.

We reserve the right to use the name and/or logo of the company you work for in publicity material, advertising or marketing collateral, unless you specifically tell us otherwise. Your name, email address and all other personal information will remain confidential at all times.

Data Storage

We store your data that you maintain at Kreato CRM including your account details, documents or any other details on your crm transactions on the servers of Microsoft Azure – Our Cloud Infrastructure provider. These servers are located in Singapore and other countries. You agree to allow us to store your data outside of your country.

We consistently backup your CRM data on a Geo-redundant backup system supported by Microsoft Azure to prevent loss of data due to errors or system failures

Data Security

We provide dedicated database for each customer’s data that ensures absolute data segregation. Also our databases can only be accessed directly from our server. All data connections to Kreato CRM server is secured by using industry standard SSL encryption. So nobody can listen on your communications with our servers. Complete details on the various security features, measures & compliance provided by Microsoft Azure – our Cloud Infrastructure Provider can be found here.

Sharing Your Data

NSPL may share your personal information and contents of your user account to the local law enforcement authorities when any need arises to comply with the law enforced. We may also disclose your personal information and contents of your user account to the local law enforcement authorities in the case of legal process, enforceable government request, investigation, fraudulent or illegal activity on the site, violation of terms of use, and situations involving protecting the safety of our users, employees, or the general public.

Cookies

NSPL make use of cookies to enhance your experience with Kreato CRM. A cookie is information that is sent to your browser from the web server and stored on your computer. If you turn-off cookies, then you will not be able to use all the section of Kreato CRM.

Public Forums and Blogs

NSPL hosts and maintains discussion forums or blogs for our users and the general public. We provide our users with the capacity to post entries in our blogs and forums. Any information disclosed in these areas is deemed public information and we advise every user to exercise caution when disclosing personal information on these blogs or forums. NSPL is not responsible for any such information disclosed or any action taken as a result of the disclosed information.

End of Privacy Policy

If you have any questions or concerns regarding this Privacy Policy Statement, please contact us at support@kreatcrm.com