Fedify Technologies drives team productivity and sales performance with Kreato CRM.

The Challenge

Fedify technologies is a stock market education & technology firm. After achieving success early on, Fedify has been steadily growing on the sales volumes. As their sales team began to grow, they found that spreadsheets and other primitive tools were no longer adequate for their needs.

He then explains that because of the nature of their pipeline, they needed better relationship management tools. “Communication tracking is very important and our managers required a better way to monitor team activities”.

After trying various CRM and finding them either overly complicated or non-intuitive, they found the answer to their challenges: Kreato.

Solution

 and Kreato provides all necessary tools to manage their sales cycle. Customization features helped the Fedify admin team to have customized sales pipeline in place as their business demanded.

Kreato’s email integration have helped Fedify team save time and to have effective sales conversations. “In the past it was so time consuming to track emails. Now, we have our email automatically integrated into Kreato, gets syncs with the customer records,” explains Madhan. He further describes that SMS service integration has automated sending the transaction updates to customers.

Managers and the management team get the insights they need to stay informed. Specifically the team activities reports helps the manager to track the productivity of team members instantly.

With Kreato, Fedify has put up an effective system in place that helps sales reps to sell efficiently and helps their managers to bring out better performance from the team.